Privacy Policy Terms and Conditions

Application of the Privacy Policy
The Policy defines how MAT TECH collects, uses, and protects information voluntarily provided by users of its website, as well as information automatically transmitted by their Internet server. This Policy applies to the entire mattech.ca website and the products and services offered by MAT TECH. The Policy also explains how to review or update your personal information and how to contact MAT TECH for any questions, suggestions, or comments. At any time, MAT TECH reserves the right to modify its Policy without notice. We recommend that you read our Policy carefully and review it regularly.

Collection of Information
Personal information is collected during MAT TECH’s service provision and while you browse our website.
Any action related to submitting a resume or a contact form requires the voluntary transmission of your personal information. When this information is mandatory for processing your request, you will be notified. Among the information collected by MAT TECH are:
– First and last name
– Gender
– Civic address
– Email address
– Phone number

Note that this list is not exhaustive and may change without notice.
During service provision, other personal information may be collected, such as:
– Billing and financial information;
– Any other personal information provided.

Additionally, other personal information typically recorded by Internet servers may be collected while browsing the website, such as your Internet Protocol (IP) address, access date and time, and the operating system and browser used by the user. Demographic statistics about our visitors (age group, country of origin, correspondence language, etc.) and their browsing habits (pages viewed, number of visits, time spent, etc.) are also considered personal information.
Mat Tech collects such information primarily through cookies. Cookies are small data files placed by the browser on a user’s hard drive during their first visit to a website. User data is collected to allow Mat Tech to provide its products and services and for the following purposes: advertising, behavior analysis and statistics, customer contact, interaction with social networks and external platforms, registration and authentication, responding to comments, remarketing, and targeting based on browsing habits.

Use of Information
We use your personal information in accordance with current Quebec legislation on the protection of personal information and solely for the purposes mentioned in this Policy.
Mat Tech only uses and discloses your personal information when consent is obtained unless permitted by law. This personal information is used by our company to communicate with you, provide the services or information you requested, or send you information that may interest you.
No information is sold, distributed, exchanged, or communicated to third parties unless required by law or you have given your consent, except as mentioned in this Policy.

Use of Cookies and Other Similar Technologies
The use of cookies allows Mat Tech to compile statistics for analyzing website traffic and creating advertising campaigns.

Analytical Tool
Our organization uses the Google Analytics audience analysis tool to obtain demographic statistics on its visitors and statistics on their browsing habits. We may also use this data to better understand user behavior or improve the structure of our mattech.ca website. Additionally, Google Analytics allows us to create a profile of our current or potential customers to enhance our product and service offerings. To collect anonymous data and produce statistical reports, Google Analytics may use cookies without personally identifying you.

Advertising and Remarketing
Our company uses Google AdWords and Facebook Ads advertising tools to promote its products and services on search engines and to increase traffic to its mattech.ca website. These tools use cookies and other technologies to track and analyze data, assess content popularity, better understand online user activities, and publish targeted advertisements (based on interests, site visits, demographic data, etc.). The way Mat Tech uses Google AdWords and Facebook Ads helps us tailor our marketing practices to better meet customer needs and display advertisements that the company believes may interest them.

Disabling Cookies
Any user can enable or disable the use of cookies by Google. To do this, visit the following link: Google Cookie Settings. You can also disable the display of targeted ads based on interests or demographic data on Google by consulting the Ad Preferences Manager. When you disable this setting, ads are not blocked. They will still appear but are generally no longer related to your interests, demographic data, or sites you have visited.

Comments
When visitors leave comments on the site, we collect the data provided through the comment form, as well as the visitor’s IP address for anti-spam protection. These may be verified through an automated spam detection service.

Media
If you upload an image to the website, it is advisable not to upload images that include location information (EXIF GPS). Website visitors can download and extract any location information from images on the website.

Cookies
If you leave a comment on the site, you can opt to save your name, email, and website in cookies. These cookies are for your convenience so that you don’t have to enter them again when leaving another comment. These cookies are stored for one (1) year. If you have an account and log in, we will create a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal information and is deleted when you close your browser. When you log in, we also set up several cookies to save your login information and display preferences. Login cookies last for two (2) days, and display preference cookies last for one (1) year. If you select “Remember me,” your login will persist for two weeks. If you log out, the login cookies will be deleted.

Content from External Sources
Some articles on this website may include content from external sources (videos, images, articles, etc.). Content from external sources behaves the same way as if the visitor were visiting the external site. These external sites may collect data about you, use cookies, incorporate third-party tracking, and monitor your interactions with the external content, including tracking your interactions with the external content if you have an account and are logged into that site.

Disclosure of Your Information
All personal information provided by users of our website remains confidential.
Each MAT TECH employee is subject to this Policy. The use of this data is reserved for trusted suppliers and partners with whom the company has a business relationship.
Your personal information is stored in our databases, affiliated company databases, or databases managed by third-party service providers. These providers, such as Google and Meta, are located in Canada and may also be located abroad, including in the United States. These data are automatically transferred to these databases in compliance with applicable laws. By browsing our website, you consent to such cross-border transfers of personal information, such as to the United States. Otherwise, information will only be transmitted if MAT TECH deems such disclosure necessary to ensure the delivery of its product and service offerings. In all other cases, no disclosure of your information to a third party will be authorized without your consent, except in cases mentioned in this Policy.
In the event that MAT TECH needs to transmit personal information to a party not contracted by MAT TECH, you will be notified in writing in advance. Only your explicit consent will allow for such disclosure.

Retention Period for Personal Information
Your personal information is retained throughout the duration of the service contract and to fulfill the purposes for which it was collected.
We are also required to keep client records for seven (7) years following the closure of their file.
After that, the records are securely destroyed.

Your Rights Regarding the Use of Your Personal Data
Anyone who requests it has the right to be informed of the existence of personal information concerning them, how it is used, and how it is communicated. They can also review their retained information, subject to legal exceptions. Finally, they can challenge the accuracy and completeness of the data and request necessary corrections.
At any time, you may withdraw your consent to the collection, use, and communication of personal information, except for specific legal exceptions. However, withdrawing your consent may result in the termination of our service provision if we are no longer able to perform our mandate properly.
To exercise your rights, you can submit your request to the person responsible for protecting personal information at the address provided.
Finally, to remove your name from MAT TECH’s electronic participation lists, send your request to:
Corporation de technologie Matting
137, rue Martin, Granby QC J2G 8B1
infos@mattech.ca
TVQ: 1002869477 TQ001 and TPS: 103565198 RT0001
450.375.3542

Protecting Your Information
We take all reasonable efforts to ensure the security of personal information provided by users of our website. A technician ensures the functionality of the server and forms used on our website. Additionally, MAT TECH has implemented appropriate security measures to protect its clients from the loss or unauthorized use of their personal information, including credit card information.

Collection and Use of Information by a Third Party
Personal information may be collected by third parties:

Statistics
To collect information about its users and their browsing habits, Mat Tech uses Google Analytics. When this information is used for Mat Tech’s purposes, it is protected under this Policy. However, Google Analytics may collect data for its own use. In such cases, your information is collected, used, and protected according to its privacy policy.

Advertising and Remarketing
To create advertisements, Mat Tech uses Google AdWords and Facebook Ads. When information provided by these services is used for Mat Tech’s purposes, it is protected under this Policy. Google AdWords and Facebook Ads may, however, collect data for their own use. In such cases, your information is collected, used, and protected according to their respective privacy policies: Facebook’s Privacy Policy – Google’s Privacy Policy.

Questions and Comments
Our company encourages you to ask for information, make suggestions, or provide comments regarding this Privacy Policy. You can contact

us at any time by email at infos@mattech.ca.

Complaint Procedure
If you have a complaint about the application of this Privacy Policy, please contact the Privacy Officer at Mat Tech.

Privacy Officer
Pascal Lafrenière, VP Operations, 450-375.3542, plafreniere@mattech.ca